ASUS' Eee Pad Transformer
Prime has already suffered a
few setbacks
on its march to the US market and unfortunately, it looks as if another obstacle
may be on the horizon. According to a handful of tips we've received this
morning,
Best Buy has been sending out emails to users who pre-ordered the new
tablet for delivery this week, informing them that shipments have been
"back-ordered," and delayed by one to two weeks. This means, of course, that
some buyers may not receive the device until after Christmas. In its email, Best
Buy gave its customers the option of canceling their orders outright, replacing
it with a similar device, or searching the product at a brick and mortar
location (a customer service rep told us that there are no stores that currently
have the Transformer Prime in stock). Some who ordered the slate on Amazon,
meanwhile, have received emails informing them that their orders were
"inadvertently canceled," and offering them the chance to pre-order it again
today, along with a $10 gift card to make up for the inconvenience. We asked
ASUS about the Transformer Prime's delivery status, and received the following
response:
We started filling the pipelines this past week and will continue to do so
on an almost daily basis this coming week, although any shipments to the
partners after Wednesday will probably mean availability the following week
based on logistics. But we expect the inventory pipeline to be full by the first
of the year. The orders shipped this past week and starting this week will cover
the pre-order allocations and then start allowing online or in-store
availability.
We'll be following this story closely, so check
this space for any further updates.
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